Cherryville is well and tank country.
A small town center with a great deal of farmland around it. Out here private water and private waste is not the exception, it is simply how the houses were built.
Where systems get older than their paperwork
In a rural area with a lot of long tenure, systems stay in the ground and stay working, quietly, for far longer than anybody expects. That is a good thing right up until nobody alive knows where the tank is.
Google's own topic summary of this company's reviews lists finding the tank lid as one of the recurring themes, which is a fairly precise description of rural work. A significant part of the job on an older property is locating a thing that has been under grass since before the current owner bought the place.
The county record is the first resort. A probe rod is the second. Both beat digging up a lawn on a hunch.
Farm water demand and well capacity
A well delivers a certain number of gallons a minute and no more, and that yield is set by the ground rather than by the pump. When demand exceeds it the water level in the well drops, and if it drops far enough the pump starts drawing air, which is both a supply problem and a way to wreck a pump.
On working property the demand is rarely just the house. Livestock water, irrigation, a shop, a second dwelling. All of it comes off one hole in the ground.
The fix is usually storage and sizing rather than a new well. A well with a modest yield can supply a great deal if the system is built to draw it steadily rather than in bursts, and that is a design question worth asking before anybody quotes drilling.
Distance, and why it is worth saying up front
Cherryville is at the far end of Gaston County from us, which is a straightforward drive and entirely normal work. It is also the sort of trip where knowing the details in advance matters more, because a second visit for something that could have been on the truck is a longer round trip for everybody.
So: say what the house is doing, say whether you know where the tank is, say what the drive is like, and say if you want risers fitting while somebody is there. All of that changes what gets loaded.
Book a Cherryville job
Tell us as much as you can on the call so the right parts come out.
What 245 homeowners said
Every quote below is a real review, word for word, from our Google profile.
I called Ray's back at 8:50PM Friday night, and not only did they answer they talked to me for 10 minutes and methodically went through what to check. We discovered over the phone that the pump float had fallen off the pole and wasn't activating the pump. He described how to fix it over the phone and saved me a lot of money not having to have an emergency response. Unbelievable customer service, most folks would have charged me the service fee.
Andre came out and he was absolutely amazing. Very kind and honest. The prices they have are great but we would honestly be willing to pay more for the customer service. We were told by another septic tank company that we had to replace our entire system, we called Ray's and that was not the case at all. Just needed a pipe cleared.
We've gotten pump outs from another local company every 7 years for the 26 years since we built our house. This time we contacted Ray's Septic. What a difference. The price was substantially less than several other companies and our usual vendor. Andre was without a doubt one of the most customer service focused people I've ever met. He performed the job, cleaned up the work area and was extremely professional.
We used Ray's to pump our ancient tank from the 1930's. Andre was our technician and he was nothing short of spectacular. Found our septic tank, didn't make a huge mess digging, pumped it efficiently, and gave us great tips for taking care of our tank moving forward. All for a very reasonable price.
They sent the most knowledgeable and polite technician, Andre. After he pumped the tank he explained I still had water dripping into the septic tank due to a faulty flapper in the toilet tank, that you could not hear running from inside. I called my plumber to come out and repair, he said Andre was right, bad flapper.
I asked around for a good priced knowledgeable and honest pumping service, most answers were Ray's. I had my pick of any day. Gabe showed up, very knowledgeable. I had just purchased my house so I didn't know where my tank or lid was, but I had the environmental diagram so Gabe found the lid in no time, pumped my tank, and took time to help me understand more about it.
Well and septic across Cherryville and west Gaston County.
Yes. It is the far end of Gaston County from High Shoals and it is routine work.
Start with the county environmental health record for the address, which exists for most systems permitted since the seventies. Where there is no record, it is located with a probe rather than by guessing.
Often, yes, with the right storage and pump sizing. Yield is set by the ground, but how steadily you draw on it is a design decision.
No. Cherryville is inside our normal service area and the inspection is free there like everywhere else we work.
Call (704) 748-9595 and we will book the visit on the phone. Cherryville is inside our normal service area.
We cover septic tank pumping, septic system installation, septic repair and sewer lines, septic and well inspections, well drilling and water systems and well pump and water pressure repair. Every one of them has its own page with what is included.
Tell us what the house is doing.
Septic or well. Give us the address and the symptom and we will come back to you.